News posts

Collective RMA Sharkoon Combo USB-C docks

We have discovered some non-damaging but potentially annoying issues with the Sharkoon Combo Adapter USB-C docks we have sold. We wish to offer customers who have bought these to return them, after which we will initiate an RMA procedure at our supplier and, after completion, offer a refund.

At the moment, we have identified the following issues:

  • Video output is difficult or impossible to get working on USB-C ports connected to an Intel 7000 series Thunderbolt 3 controller (as with the HP ZBook Studio G5, Lenovo ThinkPad P1 Gen 2 and Gen 3). Possibly also problematic with newer Thunderbolt controllers, not with older ones.
  • Playback of HDCP-protected content may lead to one or multiple resets of the display connection, annoying in combination with the above.
  • Two simultaneous USB data transfers may not be possible on AMD laptops (at least not on the Lenovo ThinkPad T14 Gen 1 AMD, although laptop firmware problems could be the culprit, too).
  • Use of the Power Delivery passthrough function of these docks results in a non-functional PD-controller on at least the HP EliteBook 840 G5. Ceasing use of PD functionality using these docks for a while does bring the laptop's PD controller back to life.
  • Can become quite hot.

When you are affected by these issues or when you're not but would still like to return the dock having knowledge of these issues, we kindly ask you to open a ticket at our helpdesk. Please include a receipt number or supply another proof of purchase. As alternative we can recommend the IB-DK4050-CPD from RaidSonic, which we thoroughly tested. This one does however have a different feature set and is considerably more expensive.

Opened weekly without appointment

Due to the announced relaxations of the covid-19 measures, IAPC will be opened every Friday between 13:00 and 13:30, starting from the 30th of April, without having to make an appointment! We'd like to welcome you if you want to buy something or are in need of free, independent advice.

The standard covid-19 measures. such as keeping 1.5 meters distance and staying home if you have any covid-19 symptoms, are naturally still in effect.

Open weekly, orders for non-stock items possible again

After two incidental sales moments we have good news: IAPC will open weekly on Friday afternoon for sales by appointment. Orders can be placed through Now, contrary to the earlier moments, it will be possible again to order non-stock products again. Further details can be found on the form. And don't forget the little lottery for a Bluetooth speaker we have going on!

How to participate? With every payment by card the customer gets a receipt. When handing in this receipt with your name and phone number at the shop, you will participate in the lottery!

IAPC is going to be open again - Win a bluetooth speaker!

Happy news: IAPC is going to be open again (for pick-up) on Friday the 5th of March from 13:00 until 13:30! You can order beforehand via our order form (or scan the code):

And that's not the only thing, we have a nice little competition going. How to join? With every pinned transaction the customer gets a Maestro receipt. When handing in this receipt with your name and phone number by the shop, you will have entered the competition!

In memory of Peter Wagenaar

Last Monday, we received the sad news that a former board member has passed away due to cancer: Peter Wagenaar, Technical Manager of board 19 from 2007/2008. Peter has left us to soon. He left his wife Mandy, to whom he married recently, behind. Peter was a highly appreciated board member. He has done a lot for IAPC not only within his board year, but also outside of it. Peter has kept close ties with his old board members and friends at the IAPC after his years at the IAPC.

We wish his family and friends all strength and peace during this difficult time.

A new board has been charged

At the supervisory board meeting of Wednesday 9 September the board has been changed. Here, the 31st board, consisting of Jaimie Jellema, Rolf van Kleef andTjalling Hoogendoorn has been decharged. Simultaneously, the 32nd board, consisting of Oussama Raoudi, Erik Oosting, Rick Lubbers and Chris Josten has been charged. Many thanks to the 31st for their efforts and good luck to the 32nd board!

IAPC opening up again!

Starting tomorrow (Monday, 31 August) IAPC is opening again with different opening times! Due to the Corona-schedule of the university we will be open from 13:00 to 13:30. We happily receive customers again!

Candidate board constituted, stay tuned...

A candidate board has been formed! More will be announced later about the candidate board members and a possible reopening. For now, see here.

Store remains closed for the time being

IAPC has had a lack of new board members for a while now. Because of this, the store cannot reopen for the time being. Other activities also experience consequences, look here for more info.

Store closed until at least May 19th due to corona

Due to the corona virus COVID-19 we are closed until at least May 19th. This is due to additional policy of the university. Monitor our website for more information.

If you have any open orders or have any more questions, please send an email to