We have discovered some non-damaging but potentially annoying issues with the Sharkoon Combo Adapter USB-C docks we have sold. We wish to offer customers who have bought these to return them, after which we will initiate an RMA procedure at our supplier and, after completion, offer a refund.
At the moment, we have identified the following issues:
When you are affected by these issues or when you're not but would still like to return the dock having knowledge of these issues, we kindly ask you to open a ticket at our helpdesk. Please include a receipt number or supply another proof of purchase. As alternative we can recommend the IB-DK4050-CPD from RaidSonic, which we thoroughly tested. This one does however have a different feature set and is considerably more expensive.